Delivery depends on areas.

France / 2-4 working days

Europe / 2-8 working days

International / 5-10 working day

If your country is not available for delivery, please send us an email: rarr.vintage@gmail.com

Return period: You have 14 days from receipt of your order to make a return.

Return conditions: The item must be intact, in its original packaging and in the same condition as when it was sent.

Return costs: Return costs are the responsibility of the buyer.

Return process: To initiate a return, contact us by email at rarr.vintage@gmail.com.

Refund time: Refund will be made within 7 days after receipt of the returned item. Refund conditions: The item must be undamaged and in its condition when sent by the merchant site. We undertake to process your return and your refund of quickly and efficiently for your complete satisfaction. For any additional questions, please do not hesitate to contact us.

Authentication method: Our suppliers use Entrupy, an artificial intelligence specialized in the authentication of luxury bags. This cutting-edge technology guarantees precise and reliable validation of each item.

Careful inspection: In addition to automated authentication, our teams carry out a scrupulous inspection of each second-hand luxury bag. Every detail is carefully examined to ensure authenticity and quality. We are committed to providing you with high-quality, authentic luxury products.

Our commitment to authenticity and integrity is at the heart of our service. If you have any questions regarding the authenticity of an item, please do not hesitate to contact us rarr.vintage@gmail.com

Payment options: We accept American Express, Mastercard, Visa, as well as payments via PayPal.

You can choose the payment method that suits you best when ordering.

Order validation: Please note that no order will be validated without payment.

Payment for your order is necessary to confirm and process your purchase. Be sure to finalize your payment to ensure your order is processed quickly.

Origin of products: Our items come from certified suppliers located in Japan and Europe. We work closely with trusted partners who guarantee the authenticity and quality of each product offered on our site.

Rigorous selection: We are committed to carefully selecting each item to ensure that it meets the highest standards in luxury vintage.

The provenance of our products is a top priority, and we ensure that each piece is authentic and of verified origin. We are proud to offer you quality products, from reliable and reputable sources.

If you have any questions regarding the origin of a specific item, please do not hesitate to contact us for more information.

Order Confirmation: After you have successfully placed your order, a confirmation email has been sent to you. This email contains all relevant information regarding your order, including a tracking number and details on how to track your parcel.

Parcel Tracking: To track the progress of your parcel, simply enter the number tracking provided in the order confirmation email on our website. Once you enter this number, you will have access to all the necessary tracking information, allowing you to follow the progress of your package until it is delivered. We do everything we can to provide you with a seamless shopping experience and worry-free. If you encounter any issues or need assistance tracking your order, please do not hesitate to contact us. Our team is here to help you at any time in chat or by email rarr.vintage@gmail.com

Responsibility for Customs Fees: Please note that Rarr.Vintage is not responsible for any customs fees or import taxes that may be imposed when your order is delivered internationally.

These charges are entirely the responsibility of the recipient and may vary depending on the customs policies of each country.

Consultation of customs charges: To estimate the customs charges and import taxes applicable to your order, we recommend that you consult the following site: https://blog.juliendelmas.fr/?achats-sur-internet-calculer-frais-de-douane-et-taxes. This site will provide you with detailed information on calculating customs fees and taxes for your specific country. We encourage you to take these possible fees into account when placing your international order to avoid any confusion or inconvenience when receiving your order. your package.

If you have any additional questions regarding customs fees or any other information, please do not hesitate to contact us. We are here to help you at any time in our chat or by email rarr.vintage@gmail.com

By e-mail: You can contact us directly by e-mail at the following address: rarr.vintage@gmail.com.

Our team will be happy to answer all your questions as quickly as possible.

Chat on the site: You also have the possibility to contact us via the integrated chat on our website. Our team is available to help you in real time and answer all your questions.

Social networks: You can follow and contact us on our Instagram and Facebook pages. Send us a private message and we will respond as soon as possible to provide you with all the assistance you need.

We are here to help you every step of your shopping experience at Rarr.Vintage. Please do not hesitate to contact us if you have any questions or concerns. Your satisfaction is our top priority.

Regular Cleaning: To maintain the beauty and durability of your leather handbag, it is important to clean it regularly.

Use a soft, slightly damp cloth to remove dirt and dust from the leather surface.

Avoid using harsh chemicals that could damage the leather.Using a specific cleaning product: For stubborn stains, you can use a cleaning product specifically designed for leather. Apply it carefully following the manufacturer's instructions.

Be sure to test the product on a small, hidden area of ​​the bag before applying it to the entire surface to avoid damage.

Leather Hydration: Leather needs hydration to stay supple and prevent cracking. Use a high-quality leather care product to nourish the leather and protect it from damage caused by drying out.

Apply the product regularly as needed, especially in dry weather or after deep cleaning.Protection from the elements: Avoid exposing your leather handbag to extreme weather conditions such as rain or intense sun, as this could damage the leather. If your bag gets wet, wipe it gently with a soft cloth and allow it to air dry, away from any direct heat sources.

Proper storage: When you are not wearing your leather handbag, make sure Please store it properly in a cool, dry place away from direct sunlight. Use a protective fabric bag to prevent scratches and dust.

By following these care tips, you can extend the life of your luxury leather handbag and keep it in pristine condition for years to come .

Subscribe to our newsletter: To benefit from exclusive Rarr offers, we invite you to subscribe to our newsletter.

By subscribing, you will regularly receive information about our new products, our special promotions and our exclusive offers reserved for subscribers.

Offers valid for 24 hours: At the launch of each drop, we offer exclusive offers reserved for subscribers to our newsletter.

These offers are available for a period of 24 hours only, providing a unique opportunity to acquire our luxury products at great prices.

Receive an exclusive promo code: Once you subscribe to our newsletter, you will receive a promo code exclusive by email on the day the drop launches. This code will allow you to benefit from special discounts on a selection of items from our collection.

Access to the private Instagram channel: In addition to the email containing the promo code, subscribers to our newsletter will also have access to a private channel on Instagram. In this channel we will share exclusive information on current offers, as well as preview content on our products. Don't miss this opportunity to take advantage of exclusive offers on our luxury products.

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