Order Confirmation: After you have successfully placed your order, a confirmation email has been sent to you. This email contains all relevant information regarding your order, including a tracking number and details on how to track your parcel.

Parcel Tracking: To track the progress of your parcel, simply enter the number tracking provided in the order confirmation email on our website. Once you enter this number, you will have access to all the necessary tracking information, allowing you to follow the progress of your package until it is delivered. We do everything we can to provide you with a seamless shopping experience and worry-free.

FEDEX : click here

UPS : click here

CHRONOPOST : click here

If you encounter any issues or need assistance tracking your order, please do not hesitate to contact us. Our team is here to help you at any time in chat or by email rarr.vintage@gmail.com

Shipping:

Delivery depends on areas.

France / 2-4 working days

Europe / 2-8 working days

International / 5-10 working day

If your country is not available for delivery, please send us an email: rarr.vintage@gmail.com

Shipping fee:

Europe : FREE

Switzerland : 20 €, free above 900€ orders

International : 50€ , free above 900€ orders

Returns :

Return period: You have 14 days from receipt of your order to make a return.

Return conditions: The item must be intact, in its original packaging and in the same condition as when it was sent.

Return costs: Return costs are the responsibility of the buyer.

Return process: To initiate a return, contact us by email at rarr.vintage@gmail.com.

Refund time: Refund will be made within 7 days after receipt of the returned item.

Refund conditions: The item must be undamaged and in its condition when sent by the merchant site. We undertake to process your return and your refund of quickly and efficiently for your complete satisfaction. For any additional questions, please do not hesitate to contact us.

Authentication method: Our suppliers use Entrupy, an artificial intelligence specialized in the authentication of luxury bags. This cutting-edge technology guarantees precise and reliable validation of each item.

Careful inspection: In addition to automated authentication, our teams carry out a scrupulous inspection of each second-hand luxury bag. Every detail is carefully examined to ensure authenticity and quality. We are committed to providing you with high-quality, authentic luxury products.

Our commitment to authenticity and integrity is at the heart of our service. If you have any questions regarding the authenticity of an item, please do not hesitate to contact us rarr.vintage@gmail.com

Payment options: We accept American Express, Mastercard, Visa, as well as payments via PayPal.

You can choose the payment method that suits you best when ordering.

Order validation: Please note that no order will be validated without payment.

Payment for your order is necessary to confirm and process your purchase. Be sure to finalize your payment to ensure your order is processed quickly.

Responsibility for Customs Fees: Please note that Rarr.Vintage is not responsible for any customs fees or import taxes that may be imposed when your order is delivered internationally.

These charges are entirely the responsibility of the recipient and may vary depending on the customs policies of each country.

Consultation of customs charges: To estimate the customs charges and import taxes applicable to your order, we recommend that you consult the following site: https://blog.juliendelmas.fr/?achats-sur-internet-calculer-frais-de-douane-et-taxes. This site will provide you with detailed information on calculating customs fees and taxes for your specific country. We encourage you to take these possible fees into account when placing your international order to avoid any confusion or inconvenience when receiving your order. your package.

If you have any additional questions regarding customs fees or any other information, please do not hesitate to contact us. We are here to help you at any time in our chat or by email rarr.vintage@gmail.com